Who Will Care for Your Pet After You Die?
You can make a plan that will ensure a good life for your pet. Although you can’t leave money directly to a pet, there are several
When you pass away, your confidants will access your vault. A notification will be sent to you and should you not respond in the time you specified (default 48 hours), your vault will automatically open.
For each piece of art and / collectible the description, estimate value, physical location and special instructions.
Details about your pets – vet details, medication, likes, dislikes, who their guardian should be and special instructions.
Your vault is secured with a username and password combination of your choice. Your account level data (which you use to log into your vault) is stored separately from the data you populate into your vault.
As you populate the data into your vault, it is encrypted ”in-flight” (as it travels from your machine to your vault), using https (with both SSL and TLS encryption technologies). Once it arrives in your secure vault, it is encrypted “at rest” by 256-bit encryption (bank-level security), compliant with the highest security standards. At rest, your data is securely stored in the cloud on safe, 24/7 backed-up and reliable block storage in the European Union.
For more explanation on the different types of encryption and technologies, please see our “Security frequently asked questions”.
This is what the Heritage Vault was designed for! You can share access to your vault using a time-release mechanism that you control and configure. This means that you set up a time period (for example 48 hours) after which your vault will open automatically when one of your trusted parties (confidants) try to gain access to your vault.
In this instance, your vault will send you a message notifying you of the confidant’s access request and should you not deny this access within your specified time period (48 yours as example), your confidant will have access to all the information in your vault.
Trusted parties gain access to your vault through a very strong, unique key provided to them only. The key is only usable on your approval or after the time-release mechanism has been activated. You can invalidate a key at any time by removing the trusted party from your trusted parties list.
We use only the best multi-factor release technology to ensure two-factor authentication.
All interactions with the customer portal are secured using HTTPS and protected using the same username and password combination that you chose to set up your vault.
The Heritage Vault staff do not have access to any of the personal and sensitive information you choose to store in your vault. We limit our people’s access to only data that is needed to support you in queries about your account (for example, to revoke a confidant’s access if you are not able to (emergency situations), or assist you in billing-related queries).
Your confidants can access your information in one of 3 instances.
You will ALWAYS be notified of a confidant trying to access your vault and be able to deny such access if it is fraudulent.
No one! Not even our staff has access to the sensitive and personal information that you store in your vault. Our staff only has access to information about your account in order to assist you will account and billing related enquiries.
No! Each vault owner’s information is separately stored. This is to ensure that if one person’s user account is compromised (for example by someone hacking into their email account), our other clients’ information is still safe and secure.
You’d never want to, but in the event that you no longer want to subscribe to the Heritage Vault, your information will be deleted immediately.
Your confidants will have access to the information in your vault forever and at no further charge. Should they have downloaded all the information and no longer want to keep it in your vault, they can contact us and we will gladly delete it.
These things happen and we realise that non-payment of an account can have many reasons.
In this event, your account will be suspended, and we will notify you. You will receive 2 notifications and you will be directed to your account page to make payment. Unfortunately, should you not take the necessary action, the contents of your vault will be permanently deleted.
No, your confidants always only have read-only access to your vault. They cannot change or delete anything. Your information is safe with us.
Changing your confidants can be done right from your dashboard. You can add a confidant, remove any of your confidants, or change the details of your confidants in a single click. Also, knowing how sensitive these things are, confidants will not receive notifications should you remove them or change their status. New ones, however, will receive all the details that they will need.
You have 3 different confidant roles.
The friend/family confidant role will be able to see all the information stored in your vault – by default, they won’t be able to see the clean-up squad category, but you can give them this access by ticking the permissions box when inviting the confidant.
The executor/estate custodian will only be able to see your basic information, the essentials as well as any financial information.
The clean-up squad will only be able to see the clean-up squad category information.
Therefore, the most sensitive information (e.g. letters you wanted only your loved ones to see) will only be available to the confidants assigned as friends/family.
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© 2023 Heritage Vault - pay it forward | All rights reserved
Proudly maintained and supported by Crockett Produced
© 2023 Heritage Vault - pay it forward | All rights reserved
Proudly maintained and supported by Crockett Produced